Call when it counts!
The Colorado Springs Fire Department urges the citizens of Colorado Springs to examine when calling 911 is appropriate and when calling the non-emergency number would be best. All of us want our emergency calls to go through quickly. It could be a matter of life and death.
Ask yourself before you call
- If this were YOU, would you call 911?
- Is this a LIFE THREATENING emergency?
- Can this be taken care of by a clinic or a nurse in the morning?
Call 911 to
Stop a Crime
Report a Fire
Save a Live
Call 444-7000
For non-emergency assistance in Colorado Springs
When you call
- The dispatcher will ask your location and nature of your emergency
- You will need to answer the questions
- Emergency crews will be sent according to the level assigned
After you call
- Never hang up until the dispatcher instructs you to
- Be prepared to provide the same information or updated information to the emergency crew that responds
- Be prepared to show emergency crews where the person is located
Numbers to Know
| Colorado Child Abuse Hotline |
1-844-CO-4-KIDS |
| Colorado Crisis Service & Support | 1-844-493-TALK 1-844-493-8255 |
| Colorado Springs Code Enforcement | 719-444-7891 |
| Colorado Springs Utilities | 719-448-4800 |
| Colorado State Patrol | 719-544-2424 |
| Pikes Peak Humane Society | 719-473-1741 |
| Poison Control | 1-800-222-1222 |
| Road Reports - CDOT | 1-877-315-7632 |
Action steps you can take
How to identify a medical emergency
- Loss of consciousness
- Loss of limb
- Gasping for air or not breathing
- Experiencing an allergic reaction
- Having chest pain
- Having uncontrollable bleeding
- Having stroke like symptoms
- Any other symptoms that require immediate medical attention
When to call the non-emergent number
- Report a stolen car or bike
- Report a hazard not impacting the public
- A crime no longer in progress
- Minor injuries like a cut finger
- Graffiti
- Animals in trees
- Panhandling
You can download and print the When to Call 911 flyer