COVID-19: What the City of Colorado Springs is doing

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The City of Colorado Springs and Pikes Peak Regional Office of Emergency ManagementThe City and County are consolidating their Offices of Emergency Management in an effort to optimize staff resources, establish a single point of contact during major incidences and enhance communication both during and after an event. The new office, the Pikes Peak Regional Office of Emergency Management (PPR-OEM) will support operations during a disaster or emergency in El Paso County and Colorado Springs.Because disaster knows no jurisdictional boundaries, we can most efficiently prepare for an emergency and respond to one by coordinating our efforts on a regional basis. The establishment of the PPR-OEM will allow the county and the city to more effectively coordinate and assist first responders in an emergency as well as preparing the government and the community for a disaster. have been working with El Paso County Public Health over the past couple weeks around COVID-19. We have been monitoring the progression of the COVID-19 virus in our community as well as in other cities. We are working hand-in-hand with County government and El Paso County Health, which is the lead agency on this topic.

As the lead agency, El Paso County Health is working with the state (CDPHE) and the CDC in obtaining the most accurate and up-to-date information, and we are following their guidance.

Actions the City is taking

The City of Colorado Springs will continue to provide essential government services while also implementing select modified operations to comply with orders and public health recommendations related to COVID-19. Those temporary changes are detailed below. 

“Our City is committed to providing the best public service possible, and doing so in a safe and responsible manner,” said Mayor John Suthers. “While certain facilities must close in accordance with public health guidance, we are leveraging technology and other safe solutions to keep the City up and running, and to continue our progress as a community. We thank everyone for their patience with these changes, and hope that by working together and taking the advisement of the top health agencies very seriously, we can minimize the impact of this emergency.”

    State of Emergency Declared

    On Monday, March 16, Mayor John Suthers declared a State of Emergency for the City of Colorado Springs in response to the COVID-19 virus.

    "I declared a local State of Emergency because it gives the City its best ability to respond to the COVID-19 virus. The declaration does two things; first, it makes the City eligible for federal relief funding as it becomes available; second, it provides authority for Mayoral regulations that can be put in to place rapidly to address the situation as needed. This should not be cause for further alarm, but a signal that our city continues to monitor the situation and respond in a prudent, efficient and effective manner in constant coordination with our partners at El Paso County Health and El Paso County. " Mayor John Suthers

    Read the proclamation 

    Facilities and Operational Changes

    City Administration Building

    The City Administration Building reopened to the public on June 1, 2020. 

    Members of the public entering the above-listed city facilities will be required to undergo temperature and symptom checks as well as to wear a mask if they are medically able. Masks will be available for those who do not have one. Employees in this building are subject to the same entrance procedures.

    City Hall

    ​City Hall reopened to the public BY APPOINTMENT ONLY on June 1, 2020. 

    Members of the public entering the above-listed city facilities will be required to undergo temperature and symptom checks as well as to wear a mask if they are medically able. Masks will be available for those who do not have one. Employees in this building are subject to the same entrance procedures.

    Municipal Court

    Colorado Springs Municipal Court reopened to the public on June 1, 2020. 

    Members of the public entering the above-listed city facilities will be required to undergo temperature and symptom checks as well as to wear a mask if they are medically able. Masks will be available for those who do not have one. Employees in this building are subject to the same entrance procedures.

    Traffic Offense Point Reductions and Mail Dispositions

    Effective June 15, 2020 The Colorado Springs City Attorney's Office - Prosecution Division in cooperation with the Colorado Springs Municipal Court in response to the COVID-19 restrictions and in an effort to reduce the risk of exposure closures have implemented a process to allow individuals with pending qualifying traffic matters an effective and efficient way to resolve those matters without having to appear in Court.  

    If you have been charged with a traffic offense carrying a point assessment of 4 points or 3 points and your case is payable as indicated on the front of your ticket then upon payment the Prosecution Division will automatically reduce the number of points assessed against your DMV record by 2 points. If you have missed your court date and a warrant has been issued there may be additional costs associated with the missed court date.  Please contact the Municipal Court at 719.385.5928 of you have questions regarding a missed court date.

    If you are seeking a plea negotiation in other open matters, you may be eligible for a mail disposition through the City Attorney’s office.  For more information, see the Mail Disposition Form.

    Airport

    At this time, the COS Airport is not under any travel restrictions. They are working closely with the airlines and federal agencies and will follow any travel restrictions that are put in place, and keep public informed of any changes.

    As the COVID-19 public health emergency remains fluid, COS will continue to work with local and state agencies to ensure that COS continues to follow all recommended practices and procedures from the CDC.  We have incorporated several measures within our facility to help prevent the spread of disease and increase education and awareness. This includes:

    • Additional hand sanitizing stations strategically placed throughout the Airport.
    • Increased cleaning frequencies of all flat surfaces like handrails, elevators and bathrooms.
    • Educational information provided by the CDC is available throughout our facility.

    While airport concessions are exempt from Governor’s Order Number 20-22, the health and well-being of our passengers and employees is our priority and recent changes have been put in place temporarily closing or reducing the hours of some Airport concessionaires.

    • Novo Coffee – opening at 8AM
    • Bristol Taproom – opening at 8AM
    • jetBox – temporarily closed
    • CNBC – temporarily closed
    • Liquid Provisions – temporarily closed
    • Springs Marketplace – 6AM - 5PM
    • Valet parking operations will be temporarily suspended for in-bound travelers.
    • Mortgage Solutions Financial™ Premier Lounge will be temporarily closed until further notice.
    • Premier Lounge members will be able to park in short-term parking at no cost and are instructed to use a manned booth when exiting to have their ticket validated.

    RelatedAirport offers 50 percent off parking for college students through April 15
    RelatedCOS February 2020 Traffic Report & COVID-19 Response Update

    Mountain Metro

    The Transit Administration Building reopened to the public on June 1, 2020. 

    Members of the public entering the above-listed city facilities will be required to undergo temperature and symptom checks as well as to wear a mask if they are medically able. Masks will be available for those who do not have one. Employees in this building are subject to the same entrance procedures.

    Mountain Metro continues to provide local fixed-route bus service and Metro Mobility ADA paratransit service for Colorado Springs and the Pikes Peak region. Due to a shortage of reporting bus drivers, fixed route bus service reductions are being implemented.

    Related: Mountain Metro Cancels Shuttle That Services Manitou Springs Incline 
    Related: Mountain Metro Bus Services Reductions

    Fire Department

    Colorado Springs Police and Fire are trained for disasters and emergencies. While taking appropriate precautions, they will continue to respond and assist our community in line with their training

    Those submitting plans directly to the Division of the Fire Marshal must submit them electronically. Note that all plans previously submitted via hardcopy will still be reviewed, and the Division of the Mire Marshal will work with these applicants to the best of our ability. 

    Related: Construction Services temporary electronic plan submittal and review process
    Related: Directions for submitting plans to the Fire Marshal electronically (Technical Services Group)
    Related: Fire Department implements new field triage procedures

    Statement from Chief Collas 3/24/20

    Police Department

    Colorado Springs Police and Fire are trained for disasters and emergencies. While taking appropriate precautions, they will continue to respond and assist our community in line with their training.

    Read more about CSPD Operations During COVID-19

    Statement from Chief Niski 3/19/20

    (Read statement)

    Chief Niski - COVID-19

    Chief Niski - COVID-19

    Economic Development

    City Economic Development is working with partner agencies to provide up-to-date information from reliable sources to ensure that small businesses have the resources they need during these uncertain times. To learn more visit Helping Businesses Respond to COVID-19.

    Parks, Recreation and Cultural Services

    All educational and recreational programming, special events and facility rentals are suspended until further notice. Physical parks offices are closed to the public, but employees continue to conduct City business remotely. See below for information about specific parks and facilities.

    Parks, Trails, and Open Spaces

    Parks, Recreation and Cultural Services Administration Building and the Sports Office reopened to the public on June 1, 2020. 

    Members of the public entering city facilities will be required to undergo temperature and symptom checks as well as to wear a mask if they are medically able. Masks will be available for those who do not have one. Employees in this building are subject to the same entrance procedures.

    The goal of the Parks, Recreation and Cultural Services Department is to reopen and operate amenities, programs and services to community members in full compliance with local, state and federal regulations, adhering to all public health guidelines to keep residents and staff healthy and safe.

    All of the City’s 137 playgrounds reopen Friday, June 5, to 25 people at a time. Signage will be posted at each site with the capacity recommendation and physical distancing and hygiene reminders.

    The public can expect the following guidelines as it relates to park use during Safer at Home. Importantly, these guidelines are intended to be fluid, allowing staff discretion to make operational decisions as needed with safety as the priority.

    • No organized group activities or recreation. All gatherings of individuals of any size for any reason other than critical business or government functions are banned per the Stay-at-Home order.
    • Do not use parks, trails and open spaces if you are exhibiting symptoms. If you or your children are experiencing symptoms, it’s important to stay home when sick.
    • Follow the CDC’s guidance on personal hygiene prior to and during use of parks or trails. Bring hand sanitizer with you to clean your hands if soap and water are not available.
    • Observe the minimum recommended physical social distancing of 6 feet from other individuals. If this is not possible, users should find an alternate location or depart that space. Practice it and know what it looks like.
    • While on trails, warn other users of your presence before you pass, and step aside to let others pass. Signal your presence with your voice, bell or horn.
    • Users may find public restrooms closed. Be prepared before you leave and time outings so that you are not dependent on public restrooms.
    • Bring water or drinks. Public drinking fountains may be disabled and should not be used, even if operable.
    • Bring a suitable trash bag. Leave no trace, take everything out to protect park workers.

    All educational and recreational programming, special events and facility rentals are suspended until further notice. Physical parks offices are closed to the public, but employees continue to conduct City business remotely and in the field. 

    Pools, Spray Grounds and Fountains

    The Deerfield Hills Spray Ground, Water Hole at Venezia Park and Uncle Wilbur Fountain at Acacia Park will open as soon as June 12 with a recommended maximum of 50 people at a time. Routine cleanings will occur several times daily. As previously announced, the Julie Penrose Fountain at America the Beautiful Park is closed this summer due to construction activity in the area.

    Two of the City’s three outdoor pools – Wilson Ranch and Monument Valley, operated by the YMCA of the Pikes Peak Region – will open at a limited capacity. An opening date has not yet been determined, but they could open as soon as June 22. Surfaces in restrooms and locker rooms will be routinely cleaned every hour. As previously scheduled, Portal Pool and Prospect Lake Beach will remain closed for the season.

    Reopening of the City-owned indoor pool at the Cottonwood Creek Family Center YMCA will occur at a later date that has not yet been determined.

    Garden of the Gods and Rock Ledge Ranch

    • Garden of the Gods Park is open, but all programming offered in at the park is suspended until further notice. 
    • The Garden of the Gods Visitor and Nature Center, operated by the Garden of the Gods Foundation, is now open during its regular business hours. The restrooms at the Starsmore Visitor & Nature Center are open, however, the center itself remains closed. The Helen Hunt Falls Visitor Center also remains closed.
    • Rock Ledge Ranch: All historic sites, with the exception of the Orchard House, are now open to the public, and Living History programs have resumed. Access is limited inside the Rock Ledge House and General Store. Visitors are advised to prepare for rapidly changing weather as indoor shelter is not available and are encouraged to pre-purchase tickets online.

    Golf Courses

    June 15, 2020

    Golf Courses are open for play starting at 6:30AM till dusk
    Driving Ranges:  6:15AM – dusk
    Patty Jewett Bar and Grill: 7:30AM - Close

    Valley Hi Grill and Pub: 7:30AM – Close

    Policies and procedures have been adjusted at the city's two municipal golf courses – Patty Jewett and Valley Hi – to provide a safe and compliant outdoor recreation option for residents during the state’s safer-at-home order.

    Modifications include the exclusive use of online tee times and payments (no walk-on play permitted) and the removal of shared touchable surfaces, including bunker rakes, ball washers, and water stations. The Clubhouses are closed for all social gatherings, pool table access, and card games etc...

    Patty Jewett Bar and Grill is open for dine-in, patio and take-out.  

    Valley Hi Grill and Pub (link is external) is open for dine-in, take-out and delivery.

    What’s New during the Safer-at-Home Order:

    • Golf cart rental is allowed with only one person per cart (unless the riders reside in the same household).
    • The Pro Shop will be available for retail purchases.
    • The driving range will be open starting May 4, 2020.
    • To minimize overcrowding, all practice areas are available only to those with tee times that day.
    • The on-course beverage cart and snack bar will be available during golf operations.

    Pikes Peak - America's Mountain

    • Online ticket purchases are encouraged and those who purchase tickets online will receive a 20% discount using the code “May20.” As always, access is weather permitting and there are no refunds.
    • All picnic areas and gift shops, including the Summit House, are closed.  No services, including restrooms will be available on the summit during this time. The Crystal Reservoir gift shop will open May 8.
    • Restrooms are available at the Gateway, Crystal Reservoir and Glen Cove only.
    • Fishing in the North Slope Recreation Area opens May 1 on the South Catamount Reservoir only at this time. Staff will be monitoring the reservoir parking area, which has 60 spaces, and issuing temporary closures as parking becomes full.
    • The North Catamount Reservoir will open for fishing once the ice melts and it becomes safe to open.
    • Crystal Reservoir is open, however, water levels are very low due to a Colorado Springs Utilities project. The reservoir will be filled this year, but will not be restocked by the Colorado Department of Parks and Wildlife until the postponed project is completed in 2021.

    Purchase Tickets Online

    Pioneers Museum

    The Pioneers Museum is closed until further notice. It is instead offering a free Children’s History Hour through Facebook Live and digital exhibits are available at www.cspm.org.
     

    The Colorado Farm and Art Market will take place on the Alamo Park grounds every Wednesday from 3-7 p.m. starting June 10.

    Sports and Recreation

    All City youth and adult summer sport programs begin practice June 15 with a maximum of 25 people per team, excluding coaches and referees. The sports office is prepared to support local public health contact tracing efforts if exposures to COVID-19 occur.

    Spectators are strongly discouraged for adult sports. Spectators, like parents, are permitted for youth sports, as long as members from different households maintain at least 6 feet of physical distance from each other.

    Reservations from organized leagues, sport camps and outdoor camps will be accepted starting Monday, June 8, for outdoor recreation facilities, including fields and courts. A capacity of 25 people or less must be maintained per field. Parks’ staff will perform routine checks to help ensure public health guidance is being followed at its sport facilities.

    Community Centers

    The Deerfield Hills, Hillside and Meadows Park community centers are open only for modified summer camps, which begin June 15. Most programs have already reached capacity. Limited availability remains at Meadows Park. Modified food distribution service is also being offered by the community centers. Specific program information is available on their respective webpages.

    Therapeutic Recreation Program

    The Therapeutic Recreation Program is offering modified summer camps designed for youth with disabilities as well as its adaptive water skiing and tubing program, all starting July 1.

    Sertich Ice Center

    The facility will begin accommodating private reservations for up to 50 people on the ice at a time starting June 15. Teams participating in organized leagues must observe a limit of 25 players, excluding coaches. Guests are encouraged to use personal equipment when possible. Rental equipment will be cleaned and disinfected between each use. Email sertichinfo@coloradosprings.gov for specific questions.

    Starsmore Visitor and Nature Center

    Starsmore Visitor and Nature Center will be closed until further notice. All programming is suspended until further notice. North Cheyenne Cañon Park remains open.

    Special Events

    Gatherings of more than 10 people are still prohibited in non-residential public and private areas, including outdoor pavilions. Exceptions include farmer’s markets and competitive events such as races and endurance events, which are allowed as long as physical distancing is maintained. Specific to races, no more than 10 people can be gathered at a time, therefore race directors must implement staggered start times and make efforts to prevent gatherings at starts and finishes.

    Large pavilions that can accommodate physical distancing requirements can now be reserved to groups of 10 people or less. This includes Cheyenne Cañon Mesa, Memorial Park Pavilion Complex, Monument Valley Park, Palmer Park (Lazy Land, Council Grounds and Youth Camp only) and Venezia Park.

    Online Services

    As always, there are many ways to interact and do business with the City online. The City is committed to continuing to conduct business in the safest way possible during this emergency. A list of online services is below:

    General Actions

    • To help stop the spread of disease, we are placing sanitation stations at public city facilities that remain open.
    • Regular policy meetings with key staff and El Paso County Public Health representatives to keep up-to-date with developments around COVID-19
    • Communications staff is working daily with El Paso County Public Health and sharing their recommendations and communication about proper hygiene and preventing the spread of illnesses, including COVID-19
    • We are actively reviewing and updating our plans to continue City operations if the virus becomes more widespread in our community.  

    Employee Information

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