How to Report Fallen Branches or Trees

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City Forestry has received more than 2,000 voicemails from residents who have requested aid following the May 20 snowstorm. Due to the high volume, the backlogged requests and voice messages are being prioritized and entered into a work database for completion. City crews continue to address hanging limbs and down branches, a process which is expected to take several months. Your patience and understanding is appreciated as we work to address this citywide cleanup.

Report a Tree Issue Online

The fastest and most effective way to report fallen trees or branches is online.

Report Online


Please Note: downed trees on private property are the responsibility of the owner. Contact home insurance or a private tree removal company. The City will NOT respond unless there is a threat to life safety/power line involved. 

Report a Tree Issue by Phone

  • City trees in City parks, open spaces, trails, sidewalks, streets or medians call City Forestry at (719) 385-5942.
  • Trees on power lines: If a tree is compromised or touching a power line- STAY AWAY from it and keep pets/children away, report  immediately to Colorado Springs Utilities at 448-4800.

Trees on private property

City Forestry is unable to remove trees or branches from trees on your private property. These are the responsibility of private property owners.  Click for a list of licensed tree services.

Dispose of downed tree limbs or other yard waste

You can drop off your own yard waste (leaves, tree clippings, old fence wood, etc.--NOT painted wood) at Rocky Top Resources, from 8 a.m. to 4 p.m. on Saturdays, FREE with a canned good donation for Care and Share. Rocky Top Resources is located at 1755 E. Las Vegas Street. For more information call 719-579-9103.